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Terms of Service

Effective Date: October 16, 2026 | Last Updated: October 16, 2026

Acceptance of Terms

By accessing or using Zentradix ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms constitute a legally binding agreement between you and Zentradix ("we," "us," or "our").

⚠️ Important Trading Disclaimer

Zentradix IS NOT financial advice, investment advice, or trading advice.

This Service is a journaling and analytics tool designed to help you track and analyze your own trading activity. We do NOT provide:

  • Investment recommendations or trading signals
  • Buy/sell suggestions for specific securities
  • Financial planning or portfolio management services
  • Broker services or trade execution

Trading involves substantial risk of loss. Past performance (including your own) does not guarantee future results. You are solely responsible for your trading decisions. Consult a licensed financial advisor before making investment decisions.

We are not liable for any trading losses, missed opportunities, or financial damages resulting from your use of this Service.

Eligibility

You must be at least 18 years old to use this Service. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

Account Registration

To use the Service, you must:

  • Provide accurate and complete registration information (email address, display name)
  • Maintain the security of your account credentials
  • Immediately notify us of any unauthorized access to your account

You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

Subscription & Billing

Free Trial

New accounts get a 14-day free trial of Pro. No credit card or payment is required during the trial. When the trial ends, your account automatically moves to the Free plan unless you choose to upgrade. You are never charged unless you subscribe to a paid plan yourself.

Paid Subscriptions

Paid plans grant access to premium features. Subscriptions are billed on a recurring basis (monthly or annually) and automatically renew unless canceled.

Payment Processing

All payments are processed by Paddle.com, our Merchant of Record. Paddle handles:

  • Payment card processing (we never see or store your card details)
  • VAT/Sales tax calculations and collection
  • Invoices and receipts
  • PCI DSS compliance

By subscribing, you authorize Paddle to charge your payment method for recurring subscription fees. Paddle's Terms of Use also apply.

Cancellation & Refunds

  • You may cancel your subscription at any time from your account settings
  • Cancellations take effect at the end of the current billing period
  • No partial refunds for mid-cycle cancellations (you retain access until period ends)
  • Refunds may be issued at our discretion for billing errors or technical issues

Price Changes

We may change subscription prices with 30 days' notice via email. Price changes apply to renewals after the notice period. You may cancel before the new price takes effect.

Acceptable Use

You agree NOT to:

  • Use the Service for illegal activities or to violate any laws
  • Attempt to hack, reverse-engineer, or compromise the Service's security
  • Upload malicious code, viruses, or harmful content
  • Share your account credentials with others or create multiple accounts to abuse free trials
  • Scrape, crawl, or automate access to the Service without permission
  • Use the Service to distribute spam or phishing content
  • Impersonate others or misrepresent your affiliation

Violation of these rules may result in immediate account suspension or termination without refund.

Your Content & Data

Ownership

You retain ownership of all data you upload to the Service (trade records, journal entries, screenshots, notes). We do not claim any intellectual property rights to your content.

License to Us

By using the Service, you grant us a limited license to store, process, and display your data solely to provide the Service. This includes:

  • Storing your data in our databases (Supabase)
  • Generating analytics and performance reports for you
  • Backing up your data for disaster recovery

We will never share, sell, or use your trading data for purposes other than providing the Service.

Data Backup & Export

You can export your data at any time in CSV format from your account settings. We recommend regular backups. While we maintain redundant backups, we are not liable for data loss due to technical failures, user error, or account termination.

Content Removal

We reserve the right to remove content that violates these Terms, applicable laws, or our content policies.

Intellectual Property

The Service, including its design, code, features, logos, and trademarks, is owned by Zentradix and protected by copyright, trademark, and other intellectual property laws. You may not:

  • Copy, modify, or distribute our code or design assets
  • Use our trademarks or branding without permission
  • Create derivative works or competing products based on the Service

Third-Party Services

The Service may integrate with third-party tools or link to external websites. We are not responsible for:

  • The accuracy, availability, or content of third-party services
  • Privacy practices of external sites (see their own privacy policies)
  • Losses or damages caused by third-party services

Your use of third-party services is governed by their respective terms and policies.

Service Availability

We strive to provide reliable, uninterrupted service but cannot guarantee 100% uptime. The Service is provided "as is" without warranties:

  • We may perform maintenance, updates, or downtime with or without notice
  • Features may change, be added, or removed at our discretion
  • We are not liable for service interruptions, data delays, or technical issues beyond our reasonable control

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties that the Service will be error-free, secure, or uninterrupted
  • Warranties regarding the accuracy, reliability, or completeness of analytics or reports

You use the Service at your own risk.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Zentradix AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR:

  • Trading losses or investment decisions made based on data in the Service
  • Indirect, incidental, special, consequential, or punitive damages (including lost profits, data loss, or business interruption)
  • Damages arising from service outages, data breaches (despite security measures), or third-party services

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or liabilities, so these limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Zentradix from any claims, damages, or expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your misuse of the Service or violation of applicable laws
  • Content you upload or actions you take within the Service

Termination

By You

You may terminate your account at any time by contacting us at support@zentradix.com or using the account deletion feature. Your data will be deleted within 90 days of termination (except billing records retained for legal compliance).

By Us

We may suspend or terminate your account immediately, without notice, if you:

  • Violate these Terms or our Acceptable Use policies
  • Engage in fraudulent or illegal activity
  • Fail to pay subscription fees

Termination does not entitle you to refunds for unused subscription time.

Data Protection & Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data. By using the Service, you consent to our data practices as described in the Privacy Policy.

Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via:

  • Email notification to your registered email address
  • A notice displayed on the Service

Continued use of the Service after changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and cancel your account.

Governing Law & Dispute Resolution

These Terms are governed by the laws of Sweden, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service shall be resolved through:

  • Informal Resolution: Contact us first at support@zentradix.com to resolve disputes amicably
  • Arbitration: If informal resolution fails, disputes will be settled through binding arbitration (if applicable in your jurisdiction)

You agree to waive any right to a jury trial or participation in a class action lawsuit.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Zentradix regarding the Service and supersede all prior agreements.

Contact Us

If you have questions about these Terms, please contact us:

Email: support@zentradix.com
Company: Zentradix

By using Zentradix, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.